In an internet business, it is not a human based interaction. It is difficult to win the trust of your customers for an internet business. Most people rely on conversations, body language and other nuances of inter-personal interaction to guage the sincerity of another person. Unfortunately, no matter how sincere you may be – it has to come off on your internet business too.
It is very important to win the trust of your customers for your internet business. As it can be all the difference between a great success and frustrating failure and a successful internet entrepreneur knows that.
Your website for your internet business becomes the face for your customers and that must look trustworthy. Here are some powerful tips to get customer trust immediately:
Professional Web Design: This point has been repeated so many times for so many other posts that I felt it unnecessary to include. But there are many first time readers, so for their knowledge a professional design is the first step to build credibility.
A cluttered website with flashy banners and loud colors is very difficult for a person to trust. You can convert a visitor into a customer by having a webite that gives off a professional and reputed impression.
Testimonials: Having a testimonial page is a great way to boost trust towards your company. Avatars of your previous clients and their reviews can be quoted on the Testimonial page. There is nothing like testimonials to boost your credibility.
Provide Contact No. and Email Customer Support: Showing contact number of your company will win trust for your customers. Becuase phone numbers give off that personal touch that is so missing these days in most internet startups. Of course, an email customer support is another great way to win customer trust.
Company Profile/History: This is another great way to show your potential customer about the profile of the company. It can inclue details about founder, founding date and growth stories. A brief snippet of interesting history will also look good. Awards won by the company an other achievemens can all ne listed on this page.
It is not all that difficult to show your customers that you are genuine when you really are! I hope you found the points above useful. Please leave your comments below.